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Incorrect Local Time Shown on my QSXer Website

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  • Incorrect Local Time Shown on my QSXer Website

    I just installed and setup CommCat QSXer and filled-in all of the configuration information and saved it. When I looked at my QSXer website (from the "View My Site" button under settings), I noticed that the time shown on the site as my local time is incorrect. (It is two hours ahead of the actual time here in Arizona.) I see no settings that would affect the time zone within the QSXer settings (other than perhaps deriving it from the latitude and longitude). How do I change what the QSXer website (incorrectly) says is my local time?

    73's,

    Rick - KC7X

  • #2
    Hi Rick--

    Yes, I see the problem on your site. QSXer gets the time zone offset from UTC by making a system call to Windows. For some reason that call is returning -5 rather than -7. It is unlikely that your system clock is off by 2 hours. What Windows version are you using? Does the error stay after rebooting your computer? (There isn't a setting in QSXer that affects the time offset.)

    73, Howard W6HN
    Howard W6HN
    http://w6hn.com
    Blog: http://myqsx.net

    Comment


    • #3
      Hi Howard,

      I checked my system clock, and it is correct. I am using Windows 7 Professional 64-bit with Service Pack 1. I tried rebooting, but the problem still remains.

      One bit of information that may or may not be relevant is that I am using the demo version of CommCat 4. I paid for the license yesterday, but am waiting for the activation code email to upgrade from demo to regular user. Is there any interaction between CommCat 4 and QSXer that could be at play here?

      73's,

      Rick - KC7X (HS0ZIP)

      Comment


      • #4
        Hi again, Howard,

        I just wanted to follow-up to let you know that I received the activation code for CommCat 4 and successfully registered my copy, but same problem with the time being off by two hours still persists in MyQSX.

        Another tidbit of information that may or may not be a clue: The time difference between UTC and Arizona is always 7 hours. Arizona does not observe Daylight Savings Time, but instead remains on Mountain Standard Time throughout the year.

        73's,

        Rick - KC7X (HS0ZIP)

        Comment


        • #5
          Hi Rick--

          We have a mystery that will require your trying a Beta version of QSXer to learn more. I set up my system to Arizona time, and it correctly finds the time zone offset from UTC as 7 hours. Looking at the code as it is running, it correctly reports Mountain Standard Time. In the Beta QSXer, I've included increased reporting so we can see what your system is saying. I'll send the link and further instructions via email.

          --Howard
          Howard W6HN
          http://w6hn.com
          Blog: http://myqsx.net

          Comment


          • #6
            Hi Howard,

            I just emailed you the log file. Best of luck with it.

            73's,

            Rick - KC7X (HS0ZIP)

            Comment


            • #7
              Thanks for the log, Rick.

              Here is what I've determined. The log file showed that QSXer is finding the correct offset for Arizona. I then went to the MyQSX site for a closer look. Your account record shows that you set up your account, but may never have updated your status. The time offset is set during that update. I send an update to your account, with -7 as the offset, and it now shows the correct local time. I think all should be well now.

              Let me know if my analysis is correct.

              73, Howard W6HN
              Howard W6HN
              http://w6hn.com
              Blog: http://myqsx.net

              Comment


              • #8
                Hi Howard,

                Glad to see that it is working now. I had done several update operations previously, so I'm not sure why it was not showing up at the MyQSX site, but I guess all is well that ends well.

                73's

                Rick - KC7X / HS0ZIP

                Comment

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